Last Updated: Jun 4, 2024
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.alterecofoods.com (the “Site”). Your privacy is important to us and we are fully committed to protecting your personal information.
We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
We may collect personal information about you from third-party sources, including Ad Networks, Data Analytics Providers, Other consumers (e.g., referrals), and Retail Partners.
The categories of information we may collect include:
Ad Networks
Data Analytics Providers
Other consumers (e.g., referrals)
Retail Partners
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.Type of Data | Retention Period |
---|---|
Cookies and online data we collect while you use our website, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Purchases, Credit or debit card number, Precise geolocation, Inferences created from other personal information collected | We delete or anonymize data concerning your use of our website within 5 years of collecting it. |
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Purchases, Credit or debit card number, Precise geolocation, Inferences created from other personal information collected | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 7 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Purchases, Credit or debit card number, Precise geolocation, Inferences created from other personal information collected | We keep customer feedback and correspondence with our customer service for up to 2 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Purchases, Credit or debit card number, Precise geolocation, Inferences created from other personal information collected | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Purchases, Credit or debit card number, Precise geolocation, Inferences created from other personal information collected | We retain review, survey, and feedback data for up to 5 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
Data we collect in connection with privacy requests, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Purchases, Credit or debit card number, Precise geolocation, Inferences created from other personal information collected | We retain records related to privacy requests as long as necessary to comply with our legal obligations, and for a minimum of 24 months. |
Data we collect for security purposes, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Purchases, Credit or debit card number, Precise geolocation, Inferences created from other personal information collected | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
We process personal information for the following business and commercial purposes:
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
Personal Information Category | Categories of Service Providers | Categories of Third Parties |
---|---|---|
Personal Identifiers | Business Operations Tool, Commerce Software Tools, Governance, Risk & Compliance Software, IT Infrastructure Services, and Sales & Marketing Tools | Ad Networks, Data Analytics Providers, Data Cooperative, and Payment Processors |
Commercial Information | Business Operations Tool, Commerce Software Tools, Governance, Risk & Compliance Software, IT Infrastructure Services, and Sales & Marketing Tools | Ad Networks, Data Analytics Providers, Data Cooperative, and Payment Processors |
Financial Information | Business Operations Tool, Commerce Software Tools, Governance, Risk & Compliance Software, IT Infrastructure Services, and Sales & Marketing Tools | Data Analytics Providers and Payment Processors |
Location Information | Business Operations Tool, Commerce Software Tools, Governance, Risk & Compliance Software, IT Infrastructure Services, and Sales & Marketing Tools | Ad Networks, Data Analytics Providers, Data Cooperative, and Payment Processors |
Inferences from Other Data | Business Operations Tool, Commerce Software Tools, Governance, Risk & Compliance Software, IT Infrastructure Services, and Sales & Marketing Tools | Ad Networks, Data Analytics Providers, Data Cooperative, and Payment Processors |